Turf Logistics Office FAQs

I accidentally deleted an order, can I still retrieve it?
Unfortunately, no. Deleted orders are removed from Turf Logistics. You may need to create that order again.
Thu, 30 May, 2019 at 11:46 PM
Client does not want their customer receiving the delivery to know the price that we are selling to the client
When processing an order and the Delivery Email field is utilized, then the recipient will receive notification of the amount. To stop the receiving custome...
Sat, 1 Jun, 2019 at 11:47 AM
Can I integrate Intuit as a payment receiving method?
No. We do not support Intuit for payment receiving method. Currently, we only offer applying payments via Turf Logistics or integrate with the payment platf...
Sat, 1 Jun, 2019 at 11:53 AM
Street Addresses not showing in the map
If street addresses won't show up in the map, you may need to check the Keyword you entered. Turf Logistics require at least ten (10) characters for the...
Fri, 19 Jul, 2019 at 9:11 AM
All the Cancelled orders disappear from the View Order screen
There are two (2) possible causes that the cancelled orders disappear from the View Order screen, namely: The cancelled orders are deleted; in this case T...
Wed, 31 Jul, 2019 at 3:09 AM
Can I revert a Cancelled order to Ready?
No. Cancelled orders can no longer be reactivated. Once you cancelled the order, it will be permanent and irreversible. However, if you accidentally cancell...
Wed, 31 Jul, 2019 at 3:38 AM
Error: ZERO_RESULTS in Routing
If you encounter this error when accessing loads or prevents you from accessing shipments, check the delivery address or the road type. This error comes up ...
Tue, 24 Dec, 2019 at 9:45 AM