In this article, you will learn how to forward email messages to one or more recipients.
- On the Module Menu, click Messages. You will be directed to the Messages screen.
- Click Inbox and select All. A sub-menu will expand enabling more options. find and click Emails.
- Note: you can also use the Global Search field to search for specific email messages.
- Find the message and click its View Message icon to open.
- Note: you can also click on the drop-down menu beside the Delete icon to instantly open the Messages-Forward screen without opening the message.
- The selected message opens and displays the recipient details and message contents. Click the Drop-Down arrow inline with the selected message's panel and click Forward.
- Another Message panel will be enabled on the right. Click the >SELECT RECIPIENT button to select the recipient(s). This opens the Select User window. To select a single recipient, click its Select User icon.
- To select multiple recipients, select the users' checkbox and click the >SELECT CHECKED button.
- To add more recipients, click the >SELECT MORE button.
- To clear selected recipient(s), click the >CLEAR RECIPIENT button.
- After selecting the recipient(s), you can update the rest of the field if needed.
- Click >SEND to forward the selected message.