In this article, you will learn how to forward email messages to one or more recipients.

  1. On the Module Menu, click Messages. You will be directed to the Messages screen.
  2. Click Inbox and select All. A sub-menu will expand enabling more options. find and click Emails.
    • Note: you can also use the Global Search field to search for specific email messages.
  3. Find the message and click its View Message icon to open.
    • Note: you can also click on the drop-down menu beside the Delete icon to instantly open the Messages-Forward screen without opening the message.
  4. The selected message opens and displays the recipient details and message contents. Click the Drop-Down arrow inline with the selected message's panel and click Forward.
  5. Another Message panel will be enabled on the right. Click the >SELECT RECIPIENT button to select the recipient(s). This opens the Select User window. To select a single recipient, click its Select User icon.
    • To select multiple recipients, select the users' checkbox and click the >SELECT CHECKED button.
    • To add more recipients, click the >SELECT MORE button.
    • To clear selected recipient(s), click the >CLEAR RECIPIENT button.
  6. After selecting the recipient(s), you can update the rest of the field if needed.
  7. Click >SEND to forward the selected message.