In this article, you will learn how to cancel existing convert requests.


  1. On the Module Menu, click Harvesting and select Convert Requests. The Convert Requests sub-menu will expand.
  2. In the Convert Requests sub-menu, select View Convert Requests. You will be directed to the Convert Requests page.
  3. In the Convert Requests panel, use the fields as filter parameters.
    • Note: you can use multiple filter/search parameters.
  4. In this example, we use the Min Convert Date field. 
  5. After specifying the filter/search parameter(s) click .
  6. The searched/filtered results will appear in the Convert Requests list. Find the convert request and click its Drop Down Menu on the right to enable more options.
  7. Select Cancel to cancel the selected convert request. A Confirmation dialog box will appear.
  8. Click to continue cancelling the selected convert request.
  9. A Confirmation message will appear on the screen indicating that the selected Convert Request was successfully cancelled.
  10. The selected convert request's status will appear as Cancelled.