In this article, you will learn how to cancel existing convert requests.
- On the Module Menu, click Harvesting and select Convert Requests. The Convert Requests sub-menu will expand.
- In the Convert Requests sub-menu, select View Convert Requests. You will be directed to the Convert Requests page.
- In the Convert Requests panel, use the fields as filter parameters.
- Note: you can use multiple filter/search parameters.
- In this example, we use the Min Convert Date field.
- After specifying the filter/search parameter(s) click .
- The searched/filtered results will appear in the Convert Requests list. Find the convert request and click its Drop Down Menu on the right to enable more options.
- Select Cancel to cancel the selected convert request. A Confirmation dialog box will appear.
- Click to continue cancelling the selected convert request.
- A Confirmation message will appear on the screen indicating that the selected Convert Request was successfully cancelled.
- The selected convert request's status will appear as Cancelled.