In this article, you will learn how to put existing orders on hold. This method lets you change the order status to On Hold.

  1. On the Module Menu, click Order Management and select Orders. The Orders sub-menu will expand.
  2. In the Orders sub-menu, select View Orders. You will be directed to the Orders page.
  3. In the Orders panel, use the fields as filter parameters.
    • Note: you can use multiple filter/search parameters.
  4. In this example, we used the Min Delivery Date field as the filter parameter. After entering the filter/search parameter(s) click.
  5. The searched/filtered results will appear in the Orders list.
  6. Find the order from the list and click its Drop Down Menu on the right side of the list.
  7. Click Hold to put the selected order on hold status.
  8. A Confirmation window will appear. Clickto continue putting the selected order on hold.
  9. A Confirmation message will appear on the screen indicating that the selected order was successfully put on hold.
  10. The selected order's status will also appear as On Hold.