In this article, you will learn how to delete existing refund request. 

  1. On the Module Menu, click Order Management and select Refunds. The Refunds sub-menu will expand.
  2. In the Refunds sub-menu, select View Refunds. You will be directed to the Refunds page.
  3. In the Refunds panel, use the fields as filter parameters.
    • Note: you can use multiple filter/search parameters.
  4. In this example, we use the Client Name field. 
  5. After specifying the filter/search parameter(s) click.
  6. The searched/filtered results will appear in the Refunds list. 
  7. Select the refund request that you intend to delete by clicking its Delete Refundicon.
  8. A Confirmation dialog box will appear on the screen.Clickto continue deleting the refund request.
  9. A Confirmation message will appear on the screen indicating that the selected refund request was successfully deleted.