In this article, you will learn how to setup the Order Change Declined Email.

The Order Change Declined emails are sent to clients to notify them that the order change request was declined.

  1. On the Module Menu, click Farm Management and select Update Farm. You will be directed to the Update Farm page.
  2. Scroll down and find the Emails panel. This panel lets you manage the farm email messaging features.
  3. Click the Order Change Declined tab to open.
  4. Specify the required information:
    • In the From Name field, enter the name of your farm. Use the Farm shortcode by entering %%FARM_NAME%%.
    • In the From Email field, enter the farm email address. Use the Farm Email address shortcode by entering %%FARM_EMAIL%%.
    • In the Subject field, enter the order change declined subject.
    • In the Body field, enter the message body. You can enter the content directly or copy and paste existing company order change declined templates.
      Note: you can use the Formatting Tools to format the Order Change Declined email.
  5. Review the Order Change Declined before saving.
  6. Review the updated Emails panel before saving. Scroll down to the bottom of the page, locate and click thebutton to update the changes.
  7. A Confirmation message will appear on the screen indicating that the Farm was successfully updated.