In this article, you will learn how to setup the Order Cancellation Declined Email.
Order Cancellation Declined emails notify clients that the order cancellation request was declined.
- On the Module Menu, click Farm Management and select Update Farm. You will be directed to the Update Farm page.
- Scroll down and find the Emails panel. This panel lets you manage the farm email messaging features.
- Click the Order Cancellation Declined tab to open.
- Specify the required information:
- In the From Name field, enter the name of your farm. Use the Farm shortcode by entering %%FARM_NAME%%.
- In the From Email field, enter the farm email address. Use the Farm Email address shortcode by entering %%FARM_EMAIL%%.
- In the Subject field, enter the order cancellation declined subject.
- In the Body field, enter the message body. You can enter the content directly or copy and paste existing company order cancellation declined templates.
Note: you can use the Formatting Tools to format the Order Cancellation Declined email.
- Review the Order Cancellation Declined before saving.
- Review the updated Emails panel before saving. Scroll down to the bottom of the page, locate and click the
button to update the changes. - A Confirmation message will appear on the screen indicating that the Farm was successfully updated.
