In this article, you will learn how to change a user's password. This option is best used when a user forgets his password or encounter password issues. 


You can provide the temporary password to users and inform them to change the it once they access their accounts.


  1. On the Module Menu, click User Management and select View Users. You will be directed to the User Management page.
  2. In the Users panel, use the fields as filter parameters by entering one or more details.
  3. Click .
  4. The relevant searched/filtered results will appear in the Users list. Select a user to update and click the Change Password  icon. You will be directed to the Change Password page.
  5. In the Password field, enter the new password.
  6. In the Repeat Password field, re-enter the new password.
  7. Clickto save the new password.